People + Process = Results
Listen | Learn | Lead
People + Process = Results
Listen | Learn | Lead
CORE SERVICES
Business Development, Strategy Insights & Process Improvement
Business Development, Strategy Insights & Process Improvement
Business Development, Strategy Insights & Process Improvement
I will partner with you and your team to uncover and address the core challenges preventing your company from reaching its full potential.
By focusing on people and processes, we’ll identify the critical areas needing attention and improvement.
Together, we’ll craft a customized roadmap that aligns your team’s strengths with streamlined processes, setting the stage for sustained growth and long-term success.
Leadership Development
Business Development, Strategy Insights & Process Improvement
Business Development, Strategy Insights & Process Improvement
Effective leadership and cohesive teams are the cornerstones of any successful organization.
Guided by the principles of
Listen, Learn, and Lead
My approach centers on truly understanding and responding to your organization’s needs.
I offer customized organizational change management solutions to help you navigate complex changes and achieve your business goals.
Customized Learning Solutions
Business Development, Strategy Insights & Process Improvement
Customized Learning Solutions
I provide comprehensive Learning solutions tailored to your specific goals and challenges.
Choose from a library of prebuilt, customizable, courses, or have bespoke training created from scratch.
Each course is expertly crafted and customized to fit your brand’s voice, including language, fonts, colors, and images.
Courses can be delivered in person, web, SCORM file, PDF, or shared link, with quick turnaround times and options for micro-learning.
A Bit About Me
I Help Solve Problems
I began my career almost 35 years ago, right after leaving the army. It all started with a simple question at a jewelry store in the mall – "Are you hiring?"
Thankfully, they said yes!
I fell in love with retail immediately and consider myself extremely fortunate to have had an amazing career.
Over the next two decades, I grew with the organization, holding nearly all of the field operations positions, eventually becoming the Division Vice President of Kay Jewelers, responsible for ~750 stores.
Later in my career, I was asked to oversee all of Signet's strategy, logistics, and operations. This role involved managing Field payroll, Corporate Communications, Training and Development, Repairs, New Store launches, Policies and Procedures, and In-Store Technology for the ~ 3,500 stores across the United States and Canada.
Over the past seven years, I have worked with or consulted for well-known brands such as Shinola, Banana Republic, Mikimoto, Helzberg, Hannoush, and Max Mara, as well as numerous startups and retail technology providers.
This breadth of experience has deepened my understanding of the retail landscape, allowing me to collaborate with businesses to navigate complex challenges and implement strategies that drive meaningful, lasting change.
